Polaris Bank debunks reports of 34 deaths in Lagos branch fire, describing the claims as false and misleading.
The bank issued a statement addressing reports circulating on social media and other platforms that alleged dozens of people lost their lives during a fire outbreak at one of its Lagos locations.
According to Polaris Bank, the information being shared does not reflect the actual events surrounding the incident. The institution maintained that no deaths were recorded and that reports suggesting otherwise were inaccurate.
The bank explained that emergency response teams acted promptly to contain the situation and prevent further damage. It added that relevant authorities and safety agencies responded to the incident in line with established emergency procedures.
Polaris Bank emphasized that the safety and wellbeing of its employees, customers, and visitors remain a top priority. The institution noted that measures were taken immediately after the incident to ensure the area was secured and properly assessed.
The bank also urged members of the public to rely on verified information from official sources and avoid spreading unconfirmed reports that could create unnecessary panic.
Management reiterated its commitment to transparency and responsible communication, assuring customers that operations and services remain focused on maintaining safety standards across its branch network.
The clarification comes amid growing concerns about the spread of misinformation online, particularly during emergency situations where inaccurate reports can quickly gain attention and cause confusion.
Polaris Bank stated that it will continue to cooperate with relevant authorities regarding any investigations or assessments linked to the fire incident while ensuring customers remain informed through official communication channels.
