The Federal Competition and Consumer Protection Commission has urged Nigerians involved in housing-related disputes to report such cases, stressing that consumer protection laws cover major financial commitments such as real estate transactions.
The Commission gave the advisory on Monday in a statement posted on its official X handle, while confirming enforcement action at a residential estate in Abuja.
Paradise Estate Sealed Over Complaints
The FCCPC said it had sealed Paradise Estate Abuja following complaints from homebuyers who alleged that they paid in full for properties but had not received the homes.
According to the Commission, the enforcement action followed a review of multiple petitions submitted by affected subscribers.
Consumer Protection Covers Housing
The agency emphasized that consumer protection is not limited to everyday purchases but also extends to high-value investments such as housing.
It stated that many Nigerians commit life savings based on developers’ promises, making accountability in the real estate sector critical.
Developers Must Honour Agreements
The FCCPC stressed that businesses must not make promises they cannot fulfil and must adhere strictly to agreed terms.
“Where payment has been received, agreed timelines must be honoured, delays properly explained, and lawful remedies provided where obligations are unmet,” the Commission said.
It added that trust in the housing sector depends on transparency, proper documentation, and delivery of agreed services.
Call for Consumer Action
The Commission urged affected consumers to submit complaints alongside payment evidence and relevant documents through its official complaints portal at complaints.fccpc.gov.ng.
